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Shipping and Delivery Policy

Last updated: 1 November 2026

Digital service

FlowBase is a digital software service provided by Excelsior Labs. We do not sell or ship physical products. Therefore, no physical shipping charges apply.

Service delivery

Access to FlowBase is provided electronically after successful registration and, where applicable, confirmation of subscription payment.

Customers can access the service using the account created during registration. Account and payment confirmations may also be sent to the registered email address.

Delivery time

Access is normally available immediately after successful registration or payment. In some cases, payment verification, maintenance, or technical issues may cause a delay.

Access problems

If you complete a payment but cannot access FlowBase, contact us with your registered email address and payment details.

Email: excelsiorxlabs@gmail.com

Contact information

Excelsior Labs

Kothrud, Pune, Maharashtra, India

Support: excelsiorxlabs@gmail.com